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Welcome to our Announcement page, your reliable source for staying informed about essential updates that may shape your trading experience. We are committed to keeping you up to date on agreement modifications, and other significant announcements that could impact your trading schedule.
2024
Important Notice: Changes in Trading Availability for Certain Stocks
Dear Clients,
We would like to inform you of important changes affecting our trading services. Due to the decision of our Liquidity Provider, there are adjustments in the pricing structure and the offering of trading in certain CFDs instruments. Therefore we can no longer offer any trading services and/or investments in the CFDs of the following stocks:
UNA
ALTR
ASML
AHOLD
BCP
CTT
DAIM
ENDESA
KPN
SBMO
SONY
As per the above we kindly request that all clients must close any open positions in the above CFDs by the end of the trading session on Friday, 19th of July, 2024. Positions that will remain open after this deadline will be closed by the company.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. If you have any questions or need assistance, please do not hesitate to contact our support team or send an email at [email protected].
Thank you for your attention to this matter.
Best regards, TradeEU
We would like to inform you of important changes affecting our trading services. Due to the decision of our Liquidity Provider, there are adjustments in the pricing structure and the offering of trading in certain CFDs instruments. Therefore we can no longer offer any trading services and/or investments in the CFDs of the following stocks:
UNA
ALTR
ASML
AHOLD
BCP
CTT
DAIM
ENDESA
KPN
SBMO
SONY
As per the above we kindly request that all clients must close any open positions in the above CFDs by the end of the trading session on Friday, 19th of July, 2024. Positions that will remain open after this deadline will be closed by the company.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. If you have any questions or need assistance, please do not hesitate to contact our support team or send an email at [email protected].
Thank you for your attention to this matter.
Best regards, TradeEU
Important Notice: Liquidity Provider’s system glitch
Dear Valued Clients,
We hope this message finds you well.
We would like to draw your attention to a system glitch that took place on 17.06.2024 from our Liquidity Provider.
The said technical glitch has affected some specific assets and trades, that were related with US Stocks, therefore please note that the Company is working on rectifying actions and as always to our clients’ best interest.
Should you have any questions or require further clarification, please do not hesitate to contact our customer service team at [email protected].
We appreciate your understanding and continued support as we strive to enhance our services and provide you with the best possible experience.
Thank you for choosing our Company.
Warm regards, TradeEU
We hope this message finds you well.
We would like to draw your attention to a system glitch that took place on 17.06.2024 from our Liquidity Provider.
The said technical glitch has affected some specific assets and trades, that were related with US Stocks, therefore please note that the Company is working on rectifying actions and as always to our clients’ best interest.
Should you have any questions or require further clarification, please do not hesitate to contact our customer service team at [email protected].
We appreciate your understanding and continued support as we strive to enhance our services and provide you with the best possible experience.
Thank you for choosing our Company.
Warm regards, TradeEU
GME stock update
Due to recent movement in the price of GME stock and its subsequent trade halt, the trading on this instrument was set as Close Only.
Inquiries concerning your trading account or provision of services
Dear Client,
We would like to inform you that the Company’s practices have changed and Customer Support Officers will not perform any proactive calls to clients.
Therefore, we urge all our clients, that for any matters concerning their trading account and/or regarding the provision of services, to either send an email at [email protected] and/or to contact the Company’s Head Office at 00357-25261736 (English Language) during office hours: 10:00-17:00 CY, UTC.
Your sincerely, The Management
We would like to inform you that the Company’s practices have changed and Customer Support Officers will not perform any proactive calls to clients.
Therefore, we urge all our clients, that for any matters concerning their trading account and/or regarding the provision of services, to either send an email at [email protected] and/or to contact the Company’s Head Office at 00357-25261736 (English Language) during office hours: 10:00-17:00 CY, UTC.
Your sincerely, The Management
DST Summer 2024
Kindly notice that trading hours of some instruments will be updated due to DST change on 10.03.2024.
Please review the table by clicking on "read more" button for updated hours.
Please review the table by clicking on "read more" button for updated hours.
Changes on the bid-ask spreads
Important Notice: Changes on the bid-ask spreads
Dear Valued Clients,
We hope this message finds you well. We want to inform you about the upcoming changes on our bid-ask spreads, effective on Monday 19th of February 2024.
After receiving notification from the Company’s liquidity provider and careful consideration and evaluation, please note that adjustments will be made on the Company’s trading platform, bid-ask spreads and therefore all clients (professional & retail) will be affected. This necessity is to ensure that we can continue to provide you with the high-quality service you expect, while also maintaining our commitment to improvement.
We understand that any changes in the spreads may impact your trading experience and trading planning. Therefore, we are committed to transparency and providing you with ample notice of two (2) days so as to adjust accordingly.
For detailed information regarding the revised services, please refer to the page.
Should you have any questions or require further clarification regarding the changes in service charges, please do not hesitate to contact our customer service team at [email protected]
We appreciate your understanding and continued support as we strive to enhance our services and provide you with the best possible experience.
Thank you for choosing our Company.
4 Spyrou Kyprianou, Papavasiliou Court, 3rd Floor, Office 301, 4001 Mesa Geitonia, Limassol, Cyprus
+357 25261736
[email protected]
Tradeeu is the trading name of Titanedge Securities Ltd with Registration Number HE 411909 regulated and authorized by the Cyprus Securities and Exchange Commission under license number 405/21.
Dear Valued Clients,
We hope this message finds you well. We want to inform you about the upcoming changes on our bid-ask spreads, effective on Monday 19th of February 2024.
After receiving notification from the Company’s liquidity provider and careful consideration and evaluation, please note that adjustments will be made on the Company’s trading platform, bid-ask spreads and therefore all clients (professional & retail) will be affected. This necessity is to ensure that we can continue to provide you with the high-quality service you expect, while also maintaining our commitment to improvement.
We understand that any changes in the spreads may impact your trading experience and trading planning. Therefore, we are committed to transparency and providing you with ample notice of two (2) days so as to adjust accordingly.
For detailed information regarding the revised services, please refer to the page.
Should you have any questions or require further clarification regarding the changes in service charges, please do not hesitate to contact our customer service team at [email protected]
We appreciate your understanding and continued support as we strive to enhance our services and provide you with the best possible experience.
Thank you for choosing our Company.
4 Spyrou Kyprianou, Papavasiliou Court, 3rd Floor, Office 301, 4001 Mesa Geitonia, Limassol, Cyprus
+357 25261736
[email protected]
Tradeeu is the trading name of Titanedge Securities Ltd with Registration Number HE 411909 regulated and authorized by the Cyprus Securities and Exchange Commission under license number 405/21.